DepEd and CSC collaborate for Better Service

Civil Service Commission Regional Office No. 5 (CSCRO5) had consistently worked towards improving its quality of service: making it accessible to more number of people at a shorter response time.  Through Dir. Cecilia R. Nieto and the Policies and Systems Division (PSED) under Ms. Lara Karen Lee, Chief Personnel Specialist with the assistance of Mrs. Malou Baduria, Supervising Personnel Specialist spearheaded the First Roundtable Conference of Region 5’s Department of Education (DepEd) and Civil Service Commission last November 18, 2011 at the Sangguniang Panlalawigan Session Hall.

Heeding to the challenge of making services more accessible, the CSC RO5 in 2007 looked into possibility of expediting processing of appointments. This matter was forged in a Memorandum of Understanding (MOU) with DepEd signed on August 15,2007.

Recognizing however, that there are still areas for improvements, based from the still voluminous number of DepEd appointments being submitted and processed at CSC Field Offices, CSCRO5 had thought of embarking on this endeavour.  But this time a different approach     was strategized in order to address this immediate concern by having the heads of the said agencies sit together through a roundtable conference.

DepEd was well represented with the attendance of the different Schools Division Superintendents and Assistant Superintendents and their Human Resource Management Officers (HRMO). Their Acting Assistant Regional Director, Diosdado Mendoza was present in the morning but had to leave due to other appointments and later in the afternoon, Director Orfelina O. Tuy, Acting Regional Director of DepEd was in time for the signing of the Memorandum of Agreement.

The CSC RO5 was likewise in full force with the presence of the Field Directors in all six provinces of the region.

The presence of the HRMOs truly helped in determining the factors that caused delay and possible solutions in speeding up transactions in the CSC.

Dir. Cecilia R. Nieto, called the conference to order and stated its objectives. This was followed by  a comprehensive presentation of the DepEd policies as they stand in comparison with related CSC policies and a gathering of  common points of agreement to fast track processing in the office of the CSC which was presented by Atty. Daisy P. Bragais, CSC Director III.

It should be noted that as early as July, the CSC Regional Office has been working on various matters pertinent to this roundtable conference. They have requested for comments, and insights from the concerned DepEd supervisors and personnel as regards to DepEd submitted appointments. The PSED reviewed pending DepEd appointments with the field offices and its causes, bottlenecks and suggestions and how to fast-track processing. All of these were considered in crafting  the proposed MOA. Dir. Lida C. Ayon of CSC Camarines Sur Field Office acted as the facilitator during the presentation.

As soon as the provisions were drafted based on the views presented in the discussion, a Memorandum of Agreement (MOA) was presented by Dir. Maria Guia DV Garcia of CSC Catanduanes Field Office for the finalization of policies. Thereafter, MOA signing was held.

With this venture, the CSC through PSED  finally came up with a feasible solution on DepEd concerns relative to appointments.

The conference ended with a photo-op of all the attendees. The smiles marked optimism and trust that all have solutions when people start working together for the common good and in the name of quality service.